Caring For Kids And Their Parents

Internet Parents

Discussion Questions

1. In Scene 1, what did the doctor do and say to create a positive relationship with Lily and her mother? At what point did the encounter become negative and tense? How and why?

2. In Scene 1, how did Lily and her mother react to the doctor’s behaviors?

3. In Scene 2, what did the doctor do and say to create a positive relationship with Lily and her mother? How did the doctor deal with Lily’s mother’s concerns and keep the encounter from becoming negative or tense?

4. How did Lily’s mother react to the physician’s responses to her concerns in Scene 2?

5. What are some other potentially conflicting situations in which a physician and patient/parent may disagree?

6. What techniques may be helpful in reaching compromise in situations where there is conflict?

7. What sources of health information may patients most commonly access to learn about their health, symptoms, and diseases? How should you respond when patients present information from those sources or challenge you based on these sources?

8. How can reliable and accessible sources of patient health information be incorporated into daily practice?

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