One Dozen Things
About the One Dozen Things | The Doctor-Patient Relationship | The Role of the Patient's Family | Confidentiality | The Health Care Team | America is a Litigious Society | Document, Document, Document! | Who Pays the Bills? | Gender Issues and Discrimination | Safety and Errors | Informed Consent | U.S. Graduate Medical Education | Above All, Professionalism
Confidentiality
Discussion Questions
1. What elements of the residents’ conversation represent violations of patient confidentiality?
2. Are there other elements of their conversation that, while not strictly violating patient confidentiality, are inappropriate in a public place? If so, what are they?
3. What might be the potential adverse results of their public conversation?
4. Under what circumstances, if any, might their conversation be acceptable?
5. What might account for the residents’ inappropriate behavior in this instance? How might such errors be prevented or counteracted?
6. In what other settings would similar errors be likely to occur?

