One Dozen Things
About the One Dozen Things | The Doctor-Patient Relationship | The Role of the Patient's Family | Confidentiality | The Health Care Team | America is a Litigious Society | Document, Document, Document! | Who Pays the Bills? | Gender Issues and Discrimination | Safety and Errors | Informed Consent | U.S. Graduate Medical Education | Above All, Professionalism
Above All, Professionalism
Discussion Questions
1. Why is the patient in the first scenario upset?
2. How does the doctor address the patient’s concern?
3. Was the delay in seeing this patient justified? Could it have been avoided?
4. How does the patient propose to hurry up the visit?
5. How does the doctor deal with that request?
6. What information does the doctor introduce that might prolong the visit?
7. Which aspects of professionalism does this doctor demonstrate in dealing with this patient? Did he demonstrate any unprofessional behavior?
8. In the second scenario, how is the doctor’s credibility undermined?
9. Did he demonstrate any professional behavior?
